Yes — we buy precious metals, diamonds, and coins. All items must be physically inspected in person in order to provide an offer. We do not provide pricing over the phone.

Appointments are not required; however, if you have a large quantity to sell, please contact us in advance.

We offer ring sizing for most rings; however, please contact us before placing your order to confirm that sizing is possible for the specific piece.

Sizing typically requires an additional five (5) to seven (7) business days. We offer complimentary sizing on rings priced over $1,000. For rings under $1,000, please contact us for a sizing quote.

Please include the requested ring size in the notes section at checkout after confirming with us.

All rings that have been sized are final sale and not eligible for return or exchange.

We specialize in creating one-of-a-kind custom jewelry using a wide selection of loose diamonds, gemstones, and settings.

Our custom line, Lillian James Jewelry, features bespoke pieces designed in collaboration with our clients. For inspiration, visit Instagram @lillianjamesjewelry to view examples of past custom work.

To begin a custom order, please contact us or visit our store to work directly with our jewelry experts.

Custom orders are final sale and non-refundable.

All vintage jewelry is professionally evaluated by our Graduate Gemologist and Accredited Jewelry Professional, certified by the Gemological Institute of America (GIA).

Each piece is carefully selected for quality, craftsmanship, and authentic vintage detail. Our inventory changes frequently, and not all items are listed online.

If you are searching for a specific vintage piece, please contact us directly.

We offer a layaway program on select items. Please contact us for availability, payment terms, and details.

All layaway purchases are NON-REFUNDABLE and final sale.

U.S.A. Shipping:

Orders ship via USPS Priority Mail, unless other arrangements are made in advance.

Packages typically ship within 1–3 business days after payment is received. Orders over $250 are fully insured and require signature confirmation upon delivery.

International Shipping:

International shipping rates vary by destination and are listed on each product page.

Buyers are responsible for all import duties, taxes, and customs fees. These charges are not included in the item price or shipping cost.

All international orders are NON-REFUNDABLE and final sale.

Return requests must be made within seven (7) days of purchase.

Items must be unused, unaltered, and in original condition, accompanied by the original receipt. Returns must be insured for the full purchase price.

Returns are not accepted for:

• Custom orders
  
• Sized rings
  
• Sale items
  
• Gift cards
  
• Damaged or altered items
  
• International orders
  

Please contact us before returning any item for instructions and view our Return Policy Page for more information.

No. Only regular-priced items are eligible for return.

All sale items are final sale and NON-REFUNDABLE.