Return Policy

Returns

Return requests must be made within seven (7) days of purchase. If more than seven (7) days have passed since the purchase date, we are unable to accept a return.

To be eligible for a return, the item must be unused, unaltered, and in the same condition in which it was received. The original receipt must accompany the return, and the return shipment must be fully insured for the purchase price.

If the item meets the return criteria, please contact us prior to shipping to notify us of the return and to receive return instructions.

We do not accept returns for:

• Items that have been damaged or altered in any way

• Custom orders

• Gift cards

• International orders (all items shipped outside of the United States are NON-REFUNDABLE and considered final sale)

• Sized rings (see Sizing policy)

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Sale Items

Only regular-priced items are eligible for return or refund.
Sale items are NON-REFUNDABLE and final sale.

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Return Shipping

To initiate a return, please contact us to obtain the correct return shipping address.

All return shipments must:

• Be insured for the full purchase price

• Include tracking information

• Require signature confirmation upon delivery

Customers are responsible for all return shipping costs, including insurance and any associated fees.

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Refunds

Once your return is received, you will be notified of its arrival. The item will then be inspected to ensure it meets our return criteria.

You will be notified of the approval or rejection of your return following inspection. If approved, a refund will be issued to your original method of payment.

Please allow 5–7 business days for the refund to be processed. Depending on your financial institution, additional processing time may be required before the refund appears on your statement.

For refund-related questions, please contact chelsea@blackmarketllc.com.

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