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      Sizing:

      We offer sizing for the majority of our rings, however we do ask that you contact us before placing your order to be sure it is possible. 

      Sizing typically takes an additional five business days to complete. We size rings over $1,000 for no additional charge. 

      Please contact us if the ring is under $1,000 so we can provide a quote. After contacting us please make note of the size requested in the note section in your cart. 

       

      Custom Jewelry: 

      Looking to create your one of a kind dream piece? We have available many loose diamonds, gems, and settings to choose from. Our custom jewelry line is called Lillian James Jewelry for inspiration for your perfectly unique piece check out our Instagram (@lillianjamesjewelry) for examples of custom jewelry we have created! 

      Please contact us or come into the store and our experts can help you build your perfect piece of jewelry. 

       

      Vintage:

      Each piece of our jewelry has been identified by our Graduate Gemologist and Accredited Jewelry Professional certified by the Gemological Institute of America (GIA). Vintage pieces are carefully chosen to ensure the highest quality and vintage detail. 

      Our vintage inventory is constantly changing so be sure to check back often! If you are looking for a specific piece please contact us as not all our inventory is online. 

       

      Layaway: 

      We do offer a layaway program. Please contact us regarding the item you are interested in for more information.

      All items purchased with our layaway program are NON-REFUNDABLE and a final sale.

       

      Shipping: 

      Items shipped USPS priority mail unless other arrangements are made.

      Packages will be shipped within 1-3 business days after payment is received. All packages over $250 are insured for the purchase price. We require a signature ensuring delivery confirmation.

      International Shipping:

      Please see the item for specific shipping details as the price changes per location. We not responsible for import duties or taxes that may be imposed by your country. Import duties or taxes are not included in the shipping fees, these charges are the buyers responsibility. 

      Any items shipped outside of the United States are NON-REFUNDABLE and a final sale.

        

      Buying and Selling Precious Metals, Diamonds, and Coins:

      We must physically inspect each item in person in order to make an offer. We do not give prices out over the phone. You do not need an appointment, however, if you have a large amount to sell please contact us to let us know when you will be at the store. 

      For additional questions regarding selling please contact us for more information.